The quality management system as an intellectual resource of the organization. Robert Iger : the source for more info. Quality Management System is built into the organization through daily labor leaders. Modeled after the quality management system for European standards iso 90001 – it is also an occasion to declare itself to potential customers, suppliers and consumers. It turns out that operating a quality management system in the organization not only generates income as a reduction aggregate income, but also increases the intellectual value of the company. Securities market reacts quickly to any changes in the company, and if some sort of a deal can not be held for fault of a lack of quality standards, the shares this company will go immediately to the bottom.

How to build a quality management system in the enterprise using Ishikawa diagrams. Ishikawa, who calls him Ishikawa, no difference, the Japanese came up with a chart control quality of the company as a fish skeleton, a branch of which consist of resources that you want to look at quality management. We list these resources – people, materials, methods, location, control, environment. Hence we have that human factor is only one-sixth of the quality management system. Improve product quality through training of human resources will be available to a certain extent, but then you need to go changing all processes. For example, the materials – which are an important component in the production, materials supply vendors, and how to talking a great Ford – let the best suppliers are spending money to control the output of products than I do will spend its resources to control the input products. This suggests that buy cheap materials are not always good, of course, if you fight for the quality of their products. Cheap material may increase significantly the cost of its inspection, monitoring and treatment of marriage.

That's management material. Next come the methods. Methods with which we work, all business processes are divided into small under processes and are under the control management system quality. Japanese people have noticed and have drawn the graph moving products during production, and called it shpageti. Why shpageti? Yes because it is similar to shpageti. The analysis of this schedule, they refused to warehouses, increased production speed, and its cost. Here is the result of a simple analysis of the process of moving products. Next, consider the control and monitoring. Describe the monitoring system goes still quite simple, but monitor goes harder and more expensive. And what is more important to describe or control, of course control. All processes that do not fall under the control of the quality management system are the responsibility on the leaders, but not working for causing the marriage. And we often happens that the worker is punished, rather than to teach him not to allow the marriage in the future. Next, we turn to the last resource, Ishikawa diagrams – the environment. What environment to the organization. All suppliers and customers. Their graduation also must be done by certain methods that providers would deliver high-quality products, and consumers to buy your quality products. All of these methods in combination should be prescribed and implemented, the process at each company has its own characteristics, description and monitor the implementation of quality management system – one of the components intellectual capital of the company, and if the quality management system works well, it brings more and more revenue in the form of increased value of the assets of the company, and with good asset management company This profit is involved in the turnover of the company.